Education

The best hospitality program is at Florida Atlantic University! The FAU Hospitality and Tourism Management Program is one of the “gems” of FAU

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Kristi

What to write... One innkeeper wrote on my Facebook page, "I've been missing your posts." I realize it has been almost a month

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Reputation

Review fraud is very real. Expert Curtis Boyd, Founder of Review Fraud Detection and Protection Software, from his company Objection.co, explains more about

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Books

Events to remember bring people together. In this post, we feature insights from Lee Richter's book, How To Create Events To Remember: Event

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Books

Showing your finest guest hospitality is essential to creating a positive guest experience. Monica Or, in her book Star Quality Experience: The Hotelier's

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Books

To delight your guests, hospitality providers must tell stories. Let's focus on The Laws of Brand Storytelling: Win--and Keep--Your Customers' Hearts and Minds,

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